... home is where the hearth is ...

Frequently asked questions

Updated 04 June 2013

Can we visit?
What are your opening times?

How do you light a fire?
Do you know any chimney sweeps?

Can we visit?

Our luxury fireplace showroom in Kirkby-in-Ashfield, just off the A38, 5 minutes form junction 28 of the M1 is the perfect place to sit and contemplate the focal point of your room.

In our collection we have more than 40 fires, fire surrounds and stoves displayed over two floors. Some 30 of the fireplaces are displayed with live gas or electric fires - so that we can demonstrate the fires features to you.

We have gas fires and stoves, electric fires and stoves from such well known manufacturers as VALOR, BAXI, BURLEY, DIMPLEX, SAEY, ESSE, MORSO and BEAUFORT. We have many styles on display from the contemporary to traditional fires, fireplaces and surrounds, materials such as wood and stone and cast metal.

Comfortable seating areas, a brochure library, friendly expert advisors and engineers and a cup of coffee should make choosing your fireplace much easier!

There is plenty of free on street parking around the Showroom.

We can also book you a free no obligation site survey and quotation, or you can simply take home a few brochures to peruse - the choice is yours!


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Opening times

Our fireplace showroom is open six days most weeks - except public holidays.

Monday to Friday 7.30am - 5pm
Saturday 10am - 2pm
Sunday and holidays Closed

We can arrange to visit you outside of these hours to give a quotations.

Click here to see a MAP of our location.

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Lighting a fire

First of all we should say that there are many ways to light a fire in a wood fire or stove - there is really no right way to do it and if you find a way that works for you then stick to it!

  1. Open firesEnsure that the fire grate or stove firebox is not full of ash - remove ash if necessary using a suitable metal container - try the TIPPY range, brilliant for minimising dust and mess.
  2. Ensure that any vents in the fire fret or stove box are open and if necessary open the flue damper if you have one.
  3. Some people use firelighters - they're OK, but they are a bit smelly and not really neccessary.
  4. Start with some pieces of newspaper and scrunch them into loose balls - about 8 full sheets of newspaper to light the fire. Pile the balls of newspaper in the centre of the grate or firebox.
  5. Get some kindling - small sticks or twigs, softwoods or light hardwoods are best (pine, beech or ash) - chop the wood into some small pieces roughly 10mm square. Place about six small pieces on top of the newspaper in different directions
  6. Now lay a few larger 30mm and 40mm square pieces on top.
  7. Light the newspaper in a couple of places at the bottom.
  8. Once the wood is alight you can put some larger pieces of wood onto the fire - place them gently on top of the fire.
  9. If you have a stove you can now close the door.
  10. Don't add too much wood - try about 3-4 large pieces of wood at a time.
  11. You can now start to reduce the air flow into the fire by closing the vents in the fret or stove box - you may need to do this gradually as the fire develops.
  12. Sit back, enjoy, relax and savour the warmth!

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Chimney sweeps

To locate a chimney sweep near you visit the National Association of Chimney Sweeps website - Chimney Sweep.

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